Privacy Policy

1. Information We Collect

• Details you submit through our contact, consultation-request, and feedback forms: your name, email address, phone number, and any message or preferences you choose to include.
• Appointment and consultation requests, including the procedure or service you are interested in.
• Basic technical and usage data — such as browser type, pages visited, and general site activity — collected through cookies and analytics tools to keep the site working and improve it.

Please do not submit detailed medical history or other sensitive health information through this website’s forms. See section 5 below.

2. How We Use Your Information

• To respond to your enquiries and consultation requests.
• To schedule, confirm, and follow up on consultations and appointments.
• To send you appointment-related messages and, only if you have opted in, occasional news and promotions — you can opt out at any time.
• To operate, maintain, and improve this website.

Text messages. We send text messages only to people who have opted in by checking the text-message box on one of our forms. Messages may include appointment reminders and promotional offers; message frequency varies, and message and data rates may apply. Consent is not a condition of any purchase. Reply STOP to any message to opt out, or HELP for help. We do not sell or share your mobile number or text-messaging opt-in with third parties for their own marketing purposes.

3. Sharing Your Information

We do not sell or rent your personal information. We share it only where necessary with service providers who help us run our practice and this site — including appointment-scheduling providers, website hosting and analytics providers, and payment or financing partners who process consultation deposits and payment plans. We may also disclose information where required by law or to protect our rights.

4. Protected Health Information

Any protected health information (PHI) we collect and maintain as part of providing medical care is governed by the Health Insurance Portability and Accountability Act (HIPAA) and by our separate Notice of Privacy Practices, which is also provided to patients of the practice. That notice — not this website Privacy Policy — controls how your medical information is used and disclosed.

5. Data Storage & Security

We use reasonable administrative, technical, and physical safeguards to protect the information submitted through this site against unauthorized access, loss, or misuse, and we retain it only for as long as needed for the purposes described above or as required by law. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Your Choices & Rights

You may ask us to access, correct, or delete the contact information you have submitted through this website, and you may opt out of marketing messages at any time, by contacting us using the details below. Depending on where you live, you may have additional rights under applicable privacy laws.

7. Cookies & Analytics

This website uses cookies and similar technologies to remember your preferences and to understand how the site is used. You can control or disable cookies through your browser settings, though some parts of the site may not function as intended.

8. Third-Party Links

This site may link to third-party websites and services (for example, our scheduling and financing partners). We are not responsible for the privacy practices of those third parties, and we encourage you to review their policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The “last updated” date above shows when it was last revised, and any changes take effect when posted on this page.

10. Contact Us

For questions about this Privacy Policy or the information we hold about you, contact North Texas Surgical Arts at info@northtexassurgicalarts.com, +1 (469) 887-1508, or 2091 Summer Lee Drive N101, Rockwall, Texas 75032.